Support
At BucksJet Casino, we know that smooth sailing in your gaming journey means having reliable help whenever you need it. That's why our support team is geared up to assist with everything from account questions to transaction hiccups or gameplay tips. Whether you're spinning slots from Pragmatic Play or trying your luck with live dealer games, we're here to keep things fun and frustration-free.
Unlock Instant Assistance Through Live Chat
Picture this: You're in the middle of a hot streak on a Mascot Gaming title, and a quick question pops up. Our live chat feature connects you directly to a friendly expert in seconds, available 24/7. Most queries get resolved on the spot, often within a minute or two, so you can jump right back into the action without missing a beat.
Send Us an Email for Detailed Support
For those times when you prefer to lay out the details, drop us a line at support@bucksjet.com. Our team aims to respond within 24 hours, tackling issues like bonus claims—such as our welcome offer of 8,000 Gold Coins plus 3 Sweeps Coins—or payment methods including Visa and MasterCard. It's a straightforward way to get personalized help, especially for more complex matters.
Dial Up Help with Phone Support
Sometimes, hearing a real voice makes all the difference. Our phone support line is open around the clock, ready to guide you through any concerns with typical hold times under five minutes during peak hours. It's perfect for urgent needs, like verifying your USD transactions or understanding our daily login bonuses that rack up to 580,000 Gold Coins weekly.
What software providers does BucksJet Casino use?
BucksJet Casino features games from various software providers, including PG Soft and Spade Gaming.
In which states is BucksJet Casino available?
Please refer to our terms and conditions or contact support for a list of eligible states.
How do I redeem Sweeps Coins?
Information on redeeming Sweeps Coins can be found in our help center or by contacting our support team.
Is BucksJet Casino mobile compatible?
Yes, BucksJet Casino is designed to be user-friendly and compatible with mobile devices.
Are there any country restrictions for BucksJet Casino?
For details on country restrictions, please consult our terms of service or reach out to customer support.
Our support squad is made up of knowledgeable pros who genuinely care about your experience, committed to sorting things out swiftly and securely. We handle it all, from account setups to ensuring fair play across our 600+ games. Next time something comes up, remember we're just a click, call, or email away—let's keep your BucksJet adventure soaring high.